Retention Is Key During a Trucker Shortage


happy-truck-driverWhen truck drivers quit, the industry suffers. Production temporarily drops, and time and money must be spent to hire and train new truckers to replace them. To improve driver retention and keep quality staff on board, we need to understand why they leave for new jobs. Here are some common reasons why drivers quit and what can be done to stop the turnover and ease the trucker shortage.

Dispatch Plays a Big Role

Drivers want to be treated with courtesy and respect. At the very least, the company should know each employee’s name. Since dispatch keeps in constant contact with the truckers, they have a great opportunity to influence the drivers’ feelings and attitude. Dispatch should be trained in people skills, and they should be honest if there are any issues with a load. Also, dispatch must not solely focus on delivery schedules. They need to keep driver fatigue in mind and build in time for drivers to get needed rest. Otherwise, a trucker could easily burnout and quit. This helps to protect against fatigue-related accidents as well.

What Kind of Benefits Are Offered?

For some drivers, a good benefits package will be enough for them to accept less pay. Think about what kind of health insurance is offered. Do they receive enough sick days and paid vacation time? Is there a retirement program? Companies should strive to make it hard for drivers to leave. For example, have a retirement program that requires a few years of service to be fully vested into it.

Safe and Reliable Wheels

A driver’s truck must be dependable and give them a sense of security. They need the vehicle to get them safely from point A to B. When drivers share issues about their truck, the complaints must be addressed ASAP. If the problems get pushed to the back burner, it reflects the company’s attitude about their staff’s satisfaction and safety.

Spending Time at Home

Many drivers have families and want to spend a reasonable amount of time with them. Truckers often say they would like to get home weekly to see loved ones and friends, as well as to take care of other responsibilities, according to surveys. When hired, truck drivers should hear all the job requirements, especially if there is a possibility that they can’t be routed home on a weekly basis.

A Steady Paycheck

One of the biggest issues regarding salary is when the promised pay and mileage does not materialize. For example, a driver will become upset if he is assured 2,500 miles per week at a certain rate but only consistently gets 1,750 miles.

TransForce Drivers Receive Respect and Competitive Benefits

Drivers are respected and appreciated at TransForce. With more than 20 years of service, we offer competitive weekly pay, steady home time, and a comprehensive benefits package, including medical/dental/vision insurance, life and disability insurance, paid time off, and 401K. Find out more at